Last updated: December 6, 2025
This Privacy Policy explains how Arkalogy LLC ("Arkalogy," "we," "us," or "our") collects, uses, and shares information when you use the Resume Coach website and software-as-a-service platform, available at resumescoach.com and any related services (collectively, the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
Arkalogy LLC is a company organized under the laws of the State of Colorado, USA.
This Privacy Policy applies to individuals who use Resume Coach to analyze and improve their resumes and related job application materials ("Users"). It also applies to visitors to our website.
The Service is intended for adults and is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us at privacy@resumescoach.com, and we will take appropriate steps to delete it.
For the purposes of data protection laws, Arkalogy LLC acts as the "data controller" for personal information we process in connection with the Service.
Company: Arkalogy LLC
Website: resumescoach.com
Support Email: support@resumescoach.com
Privacy Email: privacy@resumescoach.com
Legal Email: legal@resumescoach.com
We collect the information you provide when you use the Service, including:
When you use the Service, we automatically collect certain information about how you access and use it, including:
We may receive information about you from third parties, such as:
We use the information we collect for the following purposes:
While we primarily focus on users in the United States and do not specifically market the Service to users in the European Economic Area ("EEA") or the United Kingdom ("UK"), if you are located in the EEA or UK, we process your personal data under the following legal bases:
Resume Coach uses artificial intelligence ("AI") to analyze resumes and job descriptions and to generate suggestions and scores. When you submit resume content or job descriptions, we process that content to provide the Service.
We do not use your content to train general-purpose AI models. We do not allow our third-party AI providers (such as Anthropic or other model providers) to use your content for their own model training where we have the ability to control that choice.
AI-generated outputs may contain errors or inaccuracies. You are responsible for reviewing AI suggestions and deciding whether to use them.
We use cookies and similar technologies to operate and improve the Service. These include:
For more detailed information about the cookies we use and your choices, please see our Cookie Policy.
We do not sell your personal information. We may share your information with the following categories of recipients:
We retain your account information, uploaded resumes, job descriptions, and related data for as long as your account is active and as necessary to provide the Service.
When you delete your account, we place your data into a restricted state ("soft delete"), which removes it from active use but allows us to retain it for legitimate business purposes such as preventing fraud, maintaining service integrity, complying with legal obligations, and enforcing our Terms of Service.
You may request permanent deletion of your personal data by contacting us at privacy@resumescoach.com. Upon receiving a verified request, we will permanently delete or irreversibly anonymize your personal data from our active systems and backups within a reasonable timeframe, unless we are legally required or permitted to retain certain information.
We may retain certain derived or anonymized data (such as aggregated statistics or vector embeddings that cannot be used to identify you) for analytics, service improvement, and operational purposes.
We use reasonable technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest where applicable, access controls, and secure development practices. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Service is operated primarily from the United States, and your information may be stored and processed in the United States and other countries where our service providers operate.
If you are located outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other jurisdictions that may have data protection laws different from those in your country.
Where required by law, we implement appropriate safeguards for international data transfers, such as standard contractual clauses or equivalent mechanisms.
If you are located in the EEA or UK, you may have the following rights under applicable data protection laws:
To exercise these rights, please contact us at privacy@resumescoach.com.
If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
We do not sell or share personal information as those terms are defined under CCPA/CPRA. We may use third-party service providers for analytics, payments, communications, and similar functions, but these providers act on our behalf and are not permitted to use your personal information for their own purposes except as allowed by law.
To exercise your California privacy rights, please contact us at privacy@resumescoach.com with "CCPA Request" in the subject line, and provide sufficient information to verify your identity.
Some browsers include a "Do Not Track" ("DNT") setting that can signal websites not to track your online activity. There is currently no universally accepted standard for responding to DNT signals, and we do not respond to DNT signals at this time.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by providing additional notice (such as by email or through the Service).
Your continued use of the Service after any changes become effective means you accept the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you can contact us at:
Email: support@resumescoach.com
Mailing Address:
Arkalogy LLC
2519 S Shields Street, Suite 1K #990
Fort Collins, CO 80526
United States