Last updated: December 6, 2025
This Cookie Policy explains how Arkalogy LLC ("Arkalogy," "we," "us," or "our") uses cookies and similar technologies when you visit Resume Coach at resumescoach.com (the "Site") and use our services.
We use cookies to help the Site function properly, keep you signed in, provide support, secure the Site, and analyze how visitors use it. This policy should be read together with our Privacy Policy.
Cookies are small text files that are stored on your device (computer, tablet, or mobile device) when you visit a website. Cookies allow a website to recognize your device and store certain information about your preferences or past actions.
We also use similar technologies such as localStorage and sessionStorage, which your browser uses to store small amounts of data. For simplicity, we refer to cookies and these related technologies collectively as "cookies" in this policy.
We use cookies for the following purposes:
First-party cookies are set by us directly. Third-party cookies are set by service providers that help us operate, analyze, or improve the Site (for example, analytics and payment providers).
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period of time or until you delete them.
The tables below describe the main cookies and similar technologies used on the Site. Names and durations may change as providers update their services.
| Cookie / Storage | Provider | Purpose | Duration |
|---|---|---|---|
sb-access-token, sb-refresh-token, sb-* |
Supabase | Authenticate users, maintain sessions, and secure access to the app. | Session / several days |
cc_cookie |
Resume Coach | Remembers your cookie preferences/settings. | Up to 12 months |
__cf_bm, __cfruid |
Cloudflare | Bot management, rate limiting, and protection against malicious traffic. | Minutes to hours |
__stripe_mid, __stripe_sid, m |
Stripe | Fraud prevention and secure payment processing during checkout. | Session / up to 1 year |
| Cookie / Storage | Provider | Purpose | Duration |
|---|---|---|---|
crisp-client/* |
Crisp | Provide live chat support, remember your chat session, and reconnect conversations. | Session / up to 6 months |
| Cookie / Storage | Provider | Purpose | Duration |
|---|---|---|---|
_ga, _gid |
Google Analytics (GA4) | Measure traffic, usage patterns, and performance of the Site. | _ga: 2 years; _gid: 24 hours |
mp_*.mixpanel, localStorage keys |
Mixpanel | Product analytics and attribution; track events, funnels, and feature usage. | Up to 1 year |
_hjSessionUser_*, _hjFirstSeen, _hjSession_* |
Hotjar | Behavioral analytics, such as heatmaps and anonymized session recordings, to improve usability. | Session / up to 1 year |
We use Loops and Resend to send transactional and product-related emails. These services may process basic technical information when you open or interact with emails (for example, to measure deliverability), but we do not currently use these services to set tracking cookies on the Site.
You can control and manage cookies in several ways. Please note that removing or blocking cookies may affect how the Site functions and may limit certain features (such as staying signed in).
Some browsers offer a "Do Not Track" ("DNT") setting. Because there is currently no common standard for DNT, our Site does not respond to DNT signals.
We may update this Cookie Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page. In some cases, we may provide additional notice (for example, by displaying a notice on the Site).
If you have questions about this Cookie Policy or our use of cookies, please contact us:
Email: support@resumescoach.com
Mailing Address:
Arkalogy LLC
2519 S Shields Street, Suite 1K #990
Fort Collins, CO 80526
United States